Effective Date: 1st September 2026
Gayatri Jewels operates the website www.gayatri-jewels.com and provides online sales of imitation and fashion jewellery.
This Privacy Policy describes how we collect, use, disclose and protect information relating to visitors and customers of our website.
1. Personal Information
Depending on how you interact with our website, we may collect information including your name, email address, telephone number, billing address, shipping address, order information, communication history and other information you voluntarily provide.
For transactions, payment-related information may be processed by our authorized payment service providers.
2. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as IP address, browser information, device information, operating system, referring pages and website activity.
This information may be used for security, analytics, website improvement and troubleshooting.
3. Purpose of Processing
Your information may be used for:
- Creating and managing your account;
- Processing and fulfilling orders;
- Processing payments;
- Delivering products;
- Providing customer support;
- Processing returns, refunds and exchanges;
- Sending transaction-related communications;
- Improving products and website functionality;
- Detecting fraud and preventing misuse;
- Sending promotional communications where applicable;
- Meeting legal, tax and regulatory obligations.
4. Disclosure to Service Providers
We may provide necessary information to third-party service providers that assist us with payment processing, order fulfilment, shipping, hosting, analytics, customer support, marketing and website operations.
Such sharing is limited to information reasonably necessary for the relevant service.
5. Payment Security
Payments made through our website may be processed by independent payment service providers. We do not request or intentionally retain your complete card PIN, CVV or banking password.
You should review the privacy and security policies of the payment provider used for your transaction.
6. Cookies and Analytics
We may use cookies, pixels and similar technologies to remember preferences, analyze website traffic, understand customer interactions and improve our services.
You may modify your browser settings to control cookies.
7. Promotional Communications
Where permitted and where you have provided the appropriate consent, we may send information about products, promotions, offers and events.
You may withdraw your consent to promotional communications at any time.
8. Data Security
We implement reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no electronic transmission or storage method is completely secure.
9. Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, taxation, dispute resolution, fraud prevention and compliance with applicable law.
10. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion or withdrawal of consent.
To exercise an applicable right, please contact us using the details provided below.
11. Policy Updates
We may modify this Privacy Policy periodically. Changes will be published on this page and the effective date will be updated accordingly.
Your continued use of the website after an updated policy is posted will be subject to the revised policy, to the extent permitted by applicable law.